Refund and Exchange Policy

Returns and exchanges can be made at any time, as long as an item is in new condition. However, returns should be made as soon as you decide you are unhappy with an item. Returns are subject to a 15% restocking fee. Items that show evidence of having been worn will not be accepted.

Please check the charts, which available to determine correct size and these are provided to save you time and money, as well as us.

We will refund the full amount minus 15% restocking fee on any returned item that is in the original condition. There are no refunds or exchanges on damaged or abused item, unless you give us notice within 5 days of delivery that an item was damaged upon delivery. You must also report damaged goods to UPS, as all shipments are insured.

However, once you put pins in an item, it is yours. This means that if you send an item to us with pin holes in it, we will send it back to you and you will not receive a refund. No refund until Return is Confirmed.

If you do choose to return or exchange an item, please include a Return Slip with each item. Email me for a Return Slip. All returns should be sent UPS Ground. Tracking numbers are ESSENTIAL. For small items, USPS is acceptable, as long as you use THIS RETURN ADDRESS.

Please address all returns to:
 

If you have any questions regarding your return or exchange, please contact us at alice@akamotorcycleaccessories.com