Refund and Exchange Policy
Returns and exchanges can be made at
any
time, as long as an item is in new condition. However, returns should
be made as soon as you decide you are unhappy with an item. Returns are
subject to a 15% restocking fee. Items that show evidence of having
been worn will not be accepted.
Please check the charts, which
available to
determine correct size and these are provided to save you time and
money, as well as us.
We will refund the full amount minus
15%
restocking fee on any returned item that is in the original condition.
There are no refunds or exchanges on damaged or abused item, unless you
give us notice within 5 days of delivery that an item was damaged upon
delivery. You must also report damaged goods to UPS, as all shipments
are insured.
However, once you put pins in an item,
it is
yours. This means that if you send an item to us with pin holes in it,
we will send it back to you and you will not receive a refund. No
refund until Return is Confirmed.
If
you do choose to return or exchange an item, please include a Return
Slip with each item. Email me for
a Return Slip. All returns should be sent UPS Ground.
Tracking numbers are ESSENTIAL. For small items, USPS is
acceptable, as long as you use THIS RETURN ADDRESS.
Please
address all returns to:
|
Engine
Guard Chaps
C/O
AKA Motorcycle Accessories, Inc.
Returns
& Exchanges
3949 N. Bucknell Ave.
Odessa,
Texas 79764
|
If you have any
questions regarding your return or exchange, please contact us at
alice@akamotorcycleaccessories.com
|